Privacy policy

The operators of this website take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with statutory data protection regulations and this Privacy Policy.

Generally speaking, it is possible to use our website without providing any personal data. In the event that personal data (for example: name, address or e-mail address) is collected on our website, this is always done, as far as possible, on a voluntary basis. This data will not be passed on to any third parties without your explicit consent.

We would like to make you aware of the fact that online data transmission online (e.g. communication by e-mail) is susceptible to security breaches. It is not possible to protect data completely from possible access by third parties.

Cookies

This website only uses cookies that are technically necessary:

Cookie		__cf_bm
Domain		.myfonts.net
Purpose		Counting of website hits
Duration		1 day

You can set your browser so that you are notified about the setting of cookies and only allow cookies on a case-by-case basis, allowing you to exclude the acceptance of cookies in certain cases or in general, and activating the automatic deletion of cookies when you close the browser. If cookies are deactivated, the functionality of this website might be restricted.

Booking an appointment online using Doc Cirrus (in German language only)

We offer you the option on our website to register for the service provided by Doc Cirrus GmbH, Pohlstraße 20, 10785 Berlin (hereinafter “Doc Cirrus”) to make an appointment online. Use of this service is based on your consent. You must be registered with Doc Cirrus to use the service. You can register on our website using the Doc Cirrus entry form. This requires you to provide the following personal data:

Salutation
First and last name
Date of birth
E-mail address
Mobile phone number

When you register on our website, your IP address and the date and time of registration are also saved by Doc Cirrus. You have the option of editing the personal data you provided during registration or having it deleted completely at any time.

The Doc Cirrus registration and appointment booking on our website is processed on the servers of Doc Cirrus. This involves the personal data you provided during registration in the entry form being collected by Doc Cirrus and transmitted to us. We process your aforementioned personal data for the following purposes:

To be able to review your request and enter the details for your appointment
To check the plausibility of the data and to prevent any misuse of the online appointment feature
To be able to inform you quickly and efficiently about appointment changes in the case of any unforeseen and emergency patients requiring care
To be able to send you your predicted waiting time in real time by e-mail/SMS on request
To help solve any crimes committed, should this become applicable

For more information about the purposes and scope of data processing when using Doc Cirrus, as well as your respective rights and setting options for protecting your privacy, please refer to the Doc Cirrus Privacy Policy.

Server log files

The provider of this website automatically collects and saves information in so-called server log files, which your browser automatically sends to us. These include:

Browser type and browser version
Operating system used
Referrer URL
Host name of the accessing computer
Time of the server request

This data cannot be assigned to any specific individuals. It is not merged with any other data sources. We reserve the right to verify this data retrospectively if we become aware of any specific indicators of illegal usage.

Analytics tools

The analytics tool used on this website does not set any cookies and no personal data is collected. The data collected is anonymised and takes the form of the aforementioned server log files. The “Do not track” option of your browser will be taken into account regarding the collection of data.

SSL encryption

This site uses SSL encryption for security reasons and to protect the transmission of confidential content, such as requests that you send to us as site operator. You can recognise an encrypted connection by the fact that the address line in your browser changes from “http://” to “https://” and by the lock symbol that appears in your browser.

If SSL encryption is activated, the data you transmit to us cannot be read by any third parties.

The right to information, deletion, blocking

You have the right at any time to access information about your stored personal data, its origin and recipient and the purpose of the data processing, as well as the right to correct, block or delete this data. You can contact us at any time at the address provided under “About this site” to do this, or if you have any other questions about your personal data.