The AI is here - for a better accessability! - News on the Family Doctor Program - The electronic patient record (ePA) is here

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For better accessibility - our AI assistance

Our staff are always dedicated to meeting your needs and wishes.

But our capacity (and phone lines) are limited.

Despite the many contact options by phone, email, text message, and online, we often hear that we are difficult to reach.

That's why we've opted for a helper – the AI ​​telephone assistant.

Starting June 25, 2025, when you call, you will be connected to our AI telephone assistant, who will assist you slowly and clearly with your requests.

You can express prescriptions, referrals, appointment requests or cancellations, or other concerns in the corresponding menu item.

Simply follow the instructions from our telephone assistant's voice. Our staff will then process your request as quickly as possible.

And if it's really urgent, you can also ask to be put through during office hours.

Available day or night. Give it a try.